Answers every missed call
A calm, natural voice greets customers after hours or whenever the crew can’t pick up.
Learn moreTurn missed calls into booked jobs.
Citigen Voice is the AI receptionist for contractors. It answers customers, takes the job details, books a real calendar time, and follows up—day or night.
INCOMING CUSTOMER CALLCitigen Voice is answering…
LIVE
AI receptionist
Hi, you’ve reached Northstar Repairs. I’m their automated receptionist. How can I help today?
Customer
I’d like to schedule an estimate for a leaking roof.
ESTIMATE BOOKEDTuesday · 10:30 AMSMS confirmation sent
Works with
Retell AIGoogle CalendarCal.comSupabaseStripe
Never lose another jobYour best receptionist.
Your best receptionist.
Always on the clock.
Every missed call is a customer who may call the next contractor. Citigen Voice answers in seconds and moves them toward a booked job.
Books your real calendar
Checks Google Calendar or Cal.com, offers two open times, and confirms the job.
Learn moreKeeps intake tight
Collects only what the job needs, follows emergency guardrails, and keeps recording off by default.
Learn moreFrom ring to reservedOne call.
One call.
A complete workflow.
Citigen Voice connects your phone line, calendar, customer messaging, and dashboard—without another server to manage.
01Customer callsRetell AI answers with your business greeting.
02Citigen Voice understandsSafe intake and emergency routing happen in real time.
03Booking bookedA real Google Calendar or Cal.com slot is booked and both sides are notified.
Live workflow
INBOUND CALLCustomer calls the businessConnected
Citigen VoiceUnderstands · routes · confirms
Google CalendarAvailability
ContractorNotification
CustomerSMS sent
Designed for responsible operations
Control what the agent can do.
Your business controls recording, transcript retention, scheduling rules, transfers, and emergency language. Operational views are designed to avoid exposing caller content.
Workspace-scoped access
Members only see the business they are authorized to use.
Configurable retention
Recording starts disabled and transcript storage follows business settings.
Human escalation
Transfer rules and follow-up requests keep staff in control when a call needs judgment.
Founding Office pricing
One missed job can pay for the month.
Start with one business and one guided rollout. We confirm expected call volume, provider costs, and any usage limits before checkout—no surprise activation.
Before you subscribeYour demo includes a written implementation summary covering phone routing, calendar setup, messaging, expected usage, and cancellation.
$397/ month
Founding Office plan
plus a one-time $250 guided setup
- AI receptionist for missed & after-hours calls
- Real-time calendar booking
- Customer SMS confirmations
- Owner dashboard and reports
- Emergency escalation guardrails
- Business settings and support
Common questions
Know what happens before you go live.
Citigen Voice uses guided onboarding so phone routing, calendar, messaging, and safety language can be verified before live customer traffic is enabled.
Can I try the receptionist before launch?+
Yes. Setup includes a synthetic test call so your team can hear the greeting, test booking, and review the resulting transcript without using real customer information.
Does Citigen Voice replace my office manager?+
No. It handles configured call workflows and creates follow-up requests when a situation needs staff judgment.
Do I have to use Cal.com?+
No. Contractor businesses can connect Google Calendar directly. Cal.com remains available when you already use it.
Is call recording required?+
No. Recording is disabled by default. Transcript storage and retention are separately controlled by the business.
Do you also serve dental offices?+
The product still supports dental workspaces, but this launch is for contractors. We do not claim HIPAA compliance for any deployment.